Call Center Solutions
August 16th, 2008
Enkata: Contact Centers Strive to Increase Revenues, Profits
They need the absolutely best-of-breed business solutions and unique contact center expertise, that’s also proven. What about Web 2.0 – is it changing the …
Customers accessing a company’s Web site fill in a form with information about their problems, questions, orders, or requests and then submit it. In this way, the time and effort required for a direct session with a Call Center agent is reduced or eliminated. Customer interaction is a key component in delivering responsive and efficient customer service. Element’s elite call center services offer broadband, cable, high speed internet, VoIP, phone and all other telecommunications services support by skilled Customer Service Representatives (CSRs) with hospitality industry background.
